Sally Chivers. Leicester Police

Jennie Winhall, Senior Strategist, Participle

Paul Hill, Connect Partnership, Scarborough BC

Cllr Jill Shortland, LG Group Improvement Programme Board

Emer Coleman, Director of Digital Projects, Greater London Authority

Fraser Henderson, Project Manager, North Lincolnshire Council

Emma Peake, Head of Policy, Customer Focus Team, Cabinet Office

Dr Steve Scholey, HIOW Customer Insight Analyst

Jayne Pascoe, Citizen Focus Programme Manager, National Policing Improvement Agency

Lesley Seary, Executive Director of Customer Services, LB Lewisham

About the event

Date: Thursday 10 March 2011

Time: 09.30am to 4.00 pm

Venue: Smith Square Conference Centre, Local Government House, London SW1P 3HZ